Arrow Truck Sales has announced plans to evolve its branch network, closing some stores and expanding others into larger hub locations to better support the used truck marketplace.
The plans were announced by the company last week.
“This strategy is about building strength for the future,” says Brock Gavin, president of Arrow Truck Sales. “By consolidating into fewer, higher-volume hubs, we’re creating a network that is more efficient, more focused and better equipped to serve customers both in person and online. These investments also allow us to bring forward services and tools that help customers operate more safely and productively.”
Arrow states its larger hubs will be designed to deliver more; bigger inventories, faster service, expanded financing, enhanced online buying experiences and additional solutions that improve safety and support operational efficiency.
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For 75 years, Arrow has been committed to putting customers first. The company states this milestone year highlights that commitment: while the company’s physical footprint is changing, its mission remains the same. Customers can expect a leaner and more focused organization that delivers the very best experience whether they visit a branch or connect digitally, Arrow says.
“Arrow has built its reputation on stability, deep industry knowledge and an unwavering commitment to customer satisfaction,” Gavin adds. “That legacy continues today and into the future with our pledge to put customers first in every interaction.”
