Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at [email protected].Sales coaching/trainingRecord truck sales mean “it’s a great time to be a dealer”The first seven months of this year saw five of the 12 highest heavy-duty truck order months ever recorded, according to FTR. And the boom likely won’t subside until next fall, reported ACT Research during…September 13, 2018Sales coaching/trainingHow top dealers handle employee trainingProviding employees with the right training is important to the success of all facets of a dealership – from technicians to receptionists and new hires to seasoned vets. Fortunately, dealerships can take advantage of many…September 11, 2018IndicatorsHave you thought of these ways to use the Internet to drive sales?The Internet can be a powerful tool for dealers to help increase sales of new and used trucks, attract more service work and sell more parts. To fully harness that power, dealers must have…September 10, 2018IndicatorsFleets are using technology to increase fuel efficiencyThe North American Council for Freight Efficiency (NACFE) has released its 2018 Annual Fleet Fuel Study, which, among other findings, tracks the fuel efficiency of 20 fleets operating nearly 72,000 Class 8 tractors and more…August 29, 2018Growth strategiesThings just got more interesting onlineAll eyes in the aftermarket truck parts industry have been on Amazon because many considered it to be the main online competition for purchasing truck parts. However, eBay is making some noise the industry shouldn’t…August 17, 2018Growth strategiesHomegrown talent: How to identify and develop employees to grow within your operationThe following comes from the August 2018 issue of Truck Parts & Service. There are clear advantages for aftermarket distributors and service providers to develop their employees and promote from within versus hiring employees from…August 16, 2018Growth strategiesThe human touch: Using outside sales teams to combat online competitionThe following comes from the July 2018 issue of Truck Parts & Service. Not much longer after the dawn of the Internet and its initial primary uses for accessing information and sending email, retailers realized…July 23, 2018Growth strategiesDon’t overlook your counter staffAftermarket truck parts distributors’ outside sales forces are an important and effective way to compete with online sites selling similar products at lower costs. Sales reps are doing much of the in-person communication with customers,…July 23, 2018Service and repairHave you thought of these ways to recruit technicians?The shortage of technicians in the heavy-duty truck service industry remains an ongoing problem, leading many businesses to try everything and anything to hire techs they need now. While filling today’s needs, many in the…July 15, 2018Growth strategiesComing to the rescue: The potential sales found in roadside serviceThe following comes from the June 2018 issue of Truck Parts & Service. To read a digital version of the magazine, please click the image below. A heavy-duty tractor trailer could be well-maintained and running at…June 27, 2018Previous PagePage 26 of 29Next PageTop StoriesSupplier UpdatesWebb, Dana agree to long-term partnershipWebb Wheel Products and Dana Commercial Vehicle Systems are teaming up.Growth strategiesU.S. fleet added carriers, reduced equipment in Q3Mergers & AcquisitionsFleetPride, TruckPro mergingTechnician trainingKeeping current on training builds efficiency, valueOutlook and BenchmarkingVIPAR Heavy Duty leaders tout resiliency, ingenuity for 2025 success
