Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at [email protected].Sales coaching/trainingShort-staffed? How to hire qualified employees from outside the trucking industryWith the COVID-19 pandemic, a lot of people are looking to change careers. Learn more about attracting candidates from outside the industry here on TPS.October 28, 2020Sales coaching/trainingControlled chaos: How to work short-staffedIf understaffing is an issue for your business, discover what you can do to handle short and long employee absences, as well as COVID complications, on TPS.October 20, 2020IndicatorsHDMA webinar: CV production to gradually increase; HDMA studies COVID-19 absenteeismThe latest Heavy Duty Manufacturers Association webinar discussed commercial vehicle production in 2020 with data from Power Systems Research. Learn more here.October 20, 2020Growth strategiesCCJ Virtual Solutions event examines economic impacts of the electionsCommercial Carrier Journal’s weeklong series of educational content and presentations, CCJ Virtual Solutions, kicked off Monday by examining the possible economic impacts of the upcoming elections.October 19, 2020Sales coaching/trainingHow to get credit-challenged customers financedWhy truck dealers should be willing and able to help customers with bad credit obtain the financing they need for their used truck purchases. Details on TPS.October 7, 2020IndicatorsParts metrics see September improvement; repair order totals tell a different taleDealer parts and sales volumes in September both rose slightly with invoice count barely topping August to be the highest total of 2020, KEA Advisors reported.October 7, 2020Sales coaching/trainingGetting the most out of used truck marketplacesUsed truck marketplaces offer dealers the opportunities to display their inventory to more customers and sell those used trucks faster than ever. More on TPS.October 1, 2020Service and repairASE providing service tech webinarThe National Institute for Automotive Service Excellence is hosting a webinar for service techs. The webinar, entitled “Freightliner and Detroit Technical,” is being held Friday, Oct. 2, at 4 p.m. ET.September 30, 2020Sales coaching/trainingHow to leverage social media to move used trucksSocial media can promote your dealership, build or strengthen customer rapport, and draw buyers to your website all while helping to sell your used trucks.September 29, 2020Sales coaching/trainingArmed with insights: Harnessing the power of dataData resources offer dealers specific data sets, which can be useful when assembling a sales or marketing strategy. Learn more here on Trucks, Parts, Service.September 24, 2020Previous PagePage 13 of 29Next PageTop StoriesFinanceCredit card surcharges here to stayAbout a third of all merchants are adding surcharges for customer purchases made with credit cards. And even though customers aren’t happy to see those surcharges, most merchants adding them view them as a long-term solution.Class 7-8Mack debuts brand-new Anthem regional haul tractorBusinessBuilding a community critical to planning for the worstComponentsBrake drum dumping investigation continues, margins announcedFeatured SponsorKeep Your Trucks Rolling—No Matter the Economy