Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at billgrabarek@randallreilly.com.Service and repairDespite challenges, service providers seek new businessDespite industry challenges, dealers and distributors are keeping their foot on the gas when it comes to seeking new business.September 1, 2022Sales coaching/trainingUnderstanding human behavior to increase salesKnowing your own behavior as a salesperson is important. Understanding human behavior of customers is even more important.August 29, 2022Outlook and BenchmarkingTrucking uncertainty caused, in part, by recession anomaliesHDMA findings indicate rising economic uncertainty is changing supplier planning, yet there's no consensus on the potential impact on the cv supplier market.August 25, 2022Used trucksConsignment truck sales continue to benefit all partiesDespite a consistent decline in sales over the summer months, dealers say it’s still a good time to accept and sell heavy-duty trucks on consignment.August 23, 2022Service and repairInflation causing mixed results for trucking industry’s service providersWhile the economy has hurt some service providers, other economic factors are giving them a boost in business.August 17, 2022CommentaryDealer, tech school team up to cultivate techniciansHeavy-duty service providers continue to show their creativity with new ways to create technician pipelines into our industry.July 28, 2022Service and repairFullbay webinar addresses inflation, technicians, partsFacing inflation, the ongoing technician shortage and parts supply, service and parts providers discussed how they are navigating the tough business environment.July 20, 2022Outlook and BenchmarkingInflation shakes supplier confidence in outlook for remainder of 2022Suppliers are feeling overall uncertainty regarding what they view as the greatest challenges in 2022, according to the Heavy Duty Manufacturers Association's Pulse Webinar.May 26, 2022CommentaryLet’s talk about truck detailingOffering truck washing and detailing services, or partnering with a local detailer, could result in added revenue and strengthen customer relationships.May 24, 2022Growth strategiesVirtual Diesel Expo: Can your customers find you online?Creating a strong online presence and an effective digital marketing campaign for your heavy-duty repair shop can help increase business — if done correctly.May 19, 2022Page 1 of 28Next PageTop StoriesSuccessful Dealer AwardRihm Kenworth wins 2022 Successful Dealer AwardRihm Kenworth has won the 2022 Successful Dealer Award. The announcement was made Tuesday during a special awards banquet in Nashville, Tenn., to celebrate the 10-year anniversary of the award program.Outlook and BenchmarkingLabor shortage beginning to weaken industry growth potentialSuccessful Dealer Award2022 Successful Dealer Award finalist Doggett FreightlinerFreight demandAnalysts expect softening in freight market in months aheadSuccessful Dealer Award2022 Successful Dealer Award finalist Rihm Kenworth
