Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at billgrabarek@randallreilly.com.BusinessBattling inflation while maintaining customer relationshipsMuch has been discussed about parts scarcity and pricing, and these challenges funnel down to what is most important: the relationship and communication between providers and their customers.May 13, 2022Business operationsThe importance of e-commerce sites during a parts shortageIndustry e-commerce sites should be in the playbook of all parts and service providers when sourcing much needed truck parts.April 22, 2022Outlook and BenchmarkingSupply chain, inflation, other concerns addressed by HDMA Pulse WebinarInflation and materials supply continue to weigh heavily on the minds of suppliers according to Wednesday’s Heavy Duty Manufacturers Association (HDMA) Pulse Webinar.April 21, 2022TechnologyPart 3: The 2022 State of Diesel Technicians reportHow do techs look for jobs and what do they want from a prospective company? Here’s what they had to say in our latest tech report.April 19, 2022WorkforcePart 2: The 2022 State of Diesel Technicians reportGetting down to the nitty gritty of what diesel techs are looking for: pay, benefits and career advancement, according to our poll of truck technicians.April 18, 2022WorkforceThe 2022 State of Diesel Technicians reportAs part of a multi-part series, we polled truck technicians to see what they think about their jobs, pay and their employers, among other factors of the profession. Here’s what they had to say.April 15, 2022Service and repairAftermarket service opportunities in predictive maintenanceWhile preventive maintenance has been commonplace for keeping trucks on the road, predictive maintenance has been gaining a greater foothold in the industry.March 25, 2022BusinessMaking sales calls still difficult for commercial vehicle supply marketDespite reports the COVID-19 Omicron variant is waning and businesses are approaching normalcy, in-person sales calls to customers is still problematic.March 8, 2022Economic trendsHDMA webinar addresses inflation, truck pricingInflation concerns and whether new truck pricing will ever normalize were discussed during Thursday’s Heavy Duty Manufacturers Association (HDMA) Pulse Webinar.March 7, 2022Service and repairWhen parts shortages affect repairsNot only is the parts shortage impacting the sale of parts, but it’s also hindering services the aftermarket channel can perform.March 1, 2022Page 1 of 27Next PageTop StoriesComponentsRegenerative braking: Catch up on the future of slowing downAs hybrid and electric truck adoption rates continue to grow, dealers and aftermarket operations soon will be exposed to a lot of unfamiliar systems and technologies they’ll be expected to maintain. One of those innovations is regenerative braking.HomeFreightliner unveils new electric eCascadiaComponentsGoodyear integrating soybean oil compound into transit bus tiresBusiness operationsThe importance of e-commerce sites during a parts shortageBusiness operationsKarmak CEO Jim Allen’s unique approach to customer service and engagement
